We use EMS Express to deliver our products worldwide. They have an extensive and reliable network which we have used for many years.
Your parts take around 3 weeks to prepare, paint and then dry. We will then package and ship to your destination. Shipping then takes around 5-7 days depending on location. For South American customers and more remote locations, it can take up to 14 days.
In total, you will need to wait around 30 days for your parts to arrive.
The cost of shipping will depend on your location. During the checkout process on our website, you will be automatically given a quote for shipping to your specific location.
Damage In Transit
If your parts arrived damaged. Please contact us immediately with photos of the damaged parts and the packaging it arrived in. This needs to be completed within 3 days of receiving your parts. Once we confirm damage, we will replace the parts free of charge. This process may take several weeks as we will need to prepare and paint new parts.
Depending on your countries regulations, there may be some tax/duty that needs to be paid to receive your goods. This is not something that we as sellers impose.
Please check with your local authorities for further details on exact amount and process.
We will endeavour to help wherever possible to help you receive your goods.